CVE-2026-102490

CRITICALNVD 7.89.8
EchelonGraph scoreHIGH confidence

“▲” beside the score: it is higher than NVD's CVSS score.

Score elevated to 9.8 because this CVE is listed on the CISA Known Exploited Vulnerabilities catalog (added 2026-10-02), indicating real-world exploitation has been confirmed by US federal agencies. It is also listed on ENISA's EU Known Exploited Vulnerabilities catalogue (Source: ENISA EUVD). NVD baseline CVSS 7.8 retained for reference. Confidence: HIGH.

Triggered by: CISA KEV (actively exploited)
Sources: CISA Known Exploited Vulnerabilities catalog, EPSS, ENISA's EU Known Exploited Vulnerabilities catalogue, GitHub Security Advisory, NVD CVSS v3
Trending — 3 sources updated this weekExploited in the wild

Also known asEUVD-2026-90081 (ENISA EUVD) · GHSA-hgff-g8g3-4xr8 (GitHub Security Advisories)Source: ENISA EUVD

9.8EG
EchelonGraph verdictMitigate nowTreat as an emergency — this is being exploited.
  • Actively exploited in the wild (CISA-KEV) — the reason this is sooner than the SSVC decision on this page at low or medium mission impact
CISA-KEV: ExploitedENISA EU KEV: Listed (Source: ENISA EUVD)EPSS PROB: 11%CVSS: 7.8Exploit: No code on recordExposed services: Not assessed

No fix is confirmed yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for the fix.

The CVE record's CNA (Dutch Institute for Vulnerability Disclosure (DIVD)) lists Zammad GmbH Zammad versions 1.5.0 up to but not including 7.2.2 as affected, and Zammad GmbH Zammad versions 7.2.2 and later as unaffected. No release containing a fix is confirmed on record.

Zammad packages built with packager.io (DEB and RPM) could have allowed a local attacker who already had file system write privileges as the unprivileged zammad service account to escalate to full root privileges on the host. Service processes began running as root and executed files that were owned and writable by the zammad account before dropping their identity to that account. An attacker holding that foothold could have escalated within seconds, because the affected services were restarted automatically whenever they stopped; no administrator interaction was required. Only installations from the DEB and RPM packages were affected — installations from source or the official container images were not. All released packaged versions were affected.

CVSS v3
7.8
EG Score
9.8CRITICALhigh confidence
EG Risk
84
EG Risk 84/100

EG Risk is EchelonGraph's 0–100 priority score. It fuses impact severity (EG Severity, the CVSS base score, never the KEV-floored or EPSS-lifted EG Score) with real-world exploitation and automatability, under weights EchelonGraph set by hand, so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner.

How it’s computed (value × EchelonGraph’s weight)
Severity98% × 45%
Impact severity (EG Severity): CVSS 9.8 of 10. Never the KEV-floored or EPSS-lifted EG Score.
Exploitation100% × 40%
Fixed at 100% for a CISA KEV listing: EchelonGraph's rule.
Automatability0% × 15%
CISA's SSVC Automatable value: no (Vulnrichment).
SSVC (CISA's decision table, applied by EchelonGraph): Track at low, Attend at medium and Act at high mission impact.
Exploitation active (CISA Vulnrichment) · Automatable no (CISA Vulnrichment) · Technical impact total (CISA Vulnrichment). All three are CISA's SSVC values (Vulnrichment). EchelonGraph applied CISA's decision table to them; CISA publishes SSVC inputs and the table, not a decision for each CVE.
Action: No fix is confirmed yet. Check the vendor's advisory for a fixed release; until one is applied, restrict network exposure of the affected system or apply the vendor's mitigation on your normal schedule at low, sooner than that at medium and as soon as possible at high mission impact.
EPSS PROB
11%
EPSS %ILE
95th
KEV
⚠ Exploited

What the EG score is made of (scorer v4.0: the three questions the 0–10 score mixes, published apart · methodology)

The EG score (9.8): severity, escalated by confirmed exploitation. This CVE's 9.8 is its impact severity (EG Severity), not escalated.

EG Severity
9.8 CRITICALCVSS-B, impact only: no KEV listing, EPSS or EG-KEV tier raises it.GitHub Security Advisory CVSS
EG Likelihood
11% within 30 daysSource: FIRST EPSS (model v2026.06.15, score date 2026-11-01). FIRST's exploitation probability, not an EchelonGraph model.
Confirmed exploitation
CISA KEV and ENISA EU KEV (Source: ENISA EUVD) and EG-KEV Tier 1 (exploited in the wild)Reported apart from the likelihood: an observed fact, not a probability.
EG Priority
SSVC Attend at medium mission impactTrack at low, Attend at medium and Act at high mission impact.CISA BOD 26-04: 3 days & forensic triage if the affected system is publicly exposed; 14 days if it is not.No released fix is confirmed on this page, but CISA's timeline does not wait for a fix's release: this CVE is in CISA's KEV catalog, and CISA's required action for it, quoted below, applies whether or not a fix is released.Each input and its source, and whom BOD 26-04 binds: the SSVC and BOD 26-04 blocks below.

ENISA EU KEV: listed September 30, 2026, reported by NCSC-NL.

Source: ENISA EUVD (EU Known Exploited Vulnerabilities catalogue), reproduced with acknowledgement. How a listing moves the EG score

SSVC (CISA's decision table, applied by EchelonGraph)Track at low, Attend at medium and Act at high mission impact.

No fix is confirmed yet. Check the vendor's advisory for a fixed release; until one is applied, restrict network exposure of the affected system or apply the vendor's mitigation on your normal schedule at low, sooner than that at medium and as soon as possible at high mission impact.

Exploitation active (CISA Vulnrichment) · Automatable no (CISA Vulnrichment) · Technical impact total (CISA Vulnrichment). All three are CISA's SSVC values (Vulnrichment). EchelonGraph applied CISA's decision table to them; CISA publishes SSVC inputs and the table, not a decision for each CVE. Mission impact is CISA's Mission & Well-being decision point, and only you can judge it. CISA's table makes it high when Mission Prevalence is Essential — the vulnerable component "directly provides capabilities that constitute at least one MEF for at least one entity" (MEF: mission essential function) — or when Public Well-Being Impact is Irreversible: "multiple fatalities are likely", the cyber-physical system "is likely lost or destroyed", "extreme or serious externalities" are imposed on other parties, or social systems such as elections or the financial grid "are destabilized and potentially collapse". CISA's decision table

BOD 26-04 (CISA's remediation timeline, Table 1)3 days & forensic triage if the affected system is publicly exposed; 14 days if it is not.

No released fix is confirmed on this page, but CISA's timeline does not wait for a fix's release: this CVE is in CISA's KEV catalog, and CISA's required action for it, quoted below, applies whether or not a fix is released.

The score's inputs: In CISA KEV yes (CISA's KEV catalog) · Automatable no (CISA Vulnrichment) · Technical impact total (CISA Vulnrichment). Whether your system is publicly exposed is yours to answer. BOD 26-04 binds US Federal Civilian Executive Branch agencies; for anyone else it is CISA's published timeline, a reference rather than an obligation. The directive · how EchelonGraph applies it

CISA required action“Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.”

Quoted verbatim from CISA's Known Exploited Vulnerabilities catalog. CISA directs it at US federal civilian executive branch agencies under Binding Operational Directive (BOD) 26-04, which replaced BOD 22-01 on 10 June 2026; it is not EchelonGraph's advice. CISA's notes: https://zammad.com/en/product/releases/ · https://community.zammad.org/t/take-care-local-privilege-escalation-cve-2026-102490-is-reported-as-being-actively-exploited/21297/2 · https://www.cisa.gov/news-events/directives/bod-26-04-prioritizing-security-updates-based-risk · https://www.cisa.gov/news-events/directives/bod-26-04-implementation-guidance-prioritizing-security-updates-based-risk · https://nvd.nist.gov/vuln/detail/CVE-2026-102490

Published

September 30, 2026

Last Modified

October 9, 2026

Advisory Details (6)

Auto-updated Oct 26, 2026
⚠️ Actively exploited (CISA KEV, CISA Vulnrichment). No fix on record yet. Sources: github, cisa.
CISA🔴 Active Exploitation

Known Exploited Vulnerabilities Catalog | CISA

Known Exploited Vulnerabilities Catalog | CISA. Listed in CISA Known Exploited Vulnerabilities catalog.

https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2026-102490
Web page

Security Advisory: CVE-2026-102489 & CVE-2026-102490 | Zammad

https://zammad.com/en/advisories/cve-2026-102489-cve-2026-102490
GitHub advisoryMentions a patch (unverified)

Local privilege escalation to root in DEB/RPM packages (packager.io) · Advisory · zammad/zammad · GitHub

https://github.com/zammad/zammad/security/advisories/GHSA-p97w-927q-8vxq
Web page

Take care: Local Privilege Escalation (CVE-2026-102490) is reported as being actively exploited - #2 by JuliaDenise - Lobby - Zammad - Community

https://community.zammad.org/t/take-care-local-privilege-escalation-cve-2026-102490-is-reported-as-being-actively-exploited/21297/2

Vendor Advisories for CVE-2026-102490(1)

These vendors published their own advisory mentioning this CVE — often with vendor-specific remediation steps + affected product lists not in NVD.

Weakness Classification(1)

MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.

Data Freshness Timeline

(refreshed 23× in last 7d / 155× in last 30d)

Each row is a time one of our pipelines fetched, updated or re-scored this CVE. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. An arrow marks a change the record states ("CVSS v3 → 9.1"); EPSS and GHSA rows show the values recorded at that time, not what changed (EPSS values are rounded; hover one for the exact figures). Most recent first.

Showing the most recent 100 of 203 refreshes on record for this CVE.

A repeat, a row identical to one the same pipeline wrote less than 10 seconds earlier, is not a separate refresh and is not counted. None are among the latest 100 rows. The 103 oldest rows on record are not shown and were not checked, so the counts can still include repeats.

  1. 2026-11-02 02:17 UTCEG score recompute
  2. 2026-11-02 02:17 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  3. 2026-11-01 04:02 UTCEG score recompute
  4. 2026-11-01 04:02 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  5. 2026-10-31 16:31 UTCEPSS rescoreEPSS 11% · 95th percentile
  6. 2026-10-31 05:47 UTCEG score recompute
  7. 2026-10-31 05:47 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  8. 2026-10-30 16:33 UTCEPSS rescoreEPSS 11% · 95th percentile
  9. 2026-10-30 07:31 UTCEG score recompute
  10. 2026-10-30 07:31 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  11. 2026-10-29 16:32 UTCEPSS rescoreEPSS 11% · 95th percentile
  12. 2026-10-29 09:17 UTCEG score recompute
  13. 2026-10-29 09:17 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  14. 2026-10-28 16:31 UTCEPSS rescoreEPSS 0.9% · 58th percentile
  15. 2026-10-28 11:02 UTCEG score recompute
  16. 2026-10-28 11:02 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  17. 2026-10-27 16:31 UTCEPSS rescoreEPSS 0.9% · 58th percentile
  18. 2026-10-27 12:46 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  19. 2026-10-27 10:17 UTCEG score recompute
  20. 2026-10-27 10:17 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  21. 2026-10-26 16:30 UTCEPSS rescoreEPSS 0.9% · 58th percentile
  22. 2026-10-26 12:01 UTCEG score recompute
  23. 2026-10-26 12:01 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  24. 2026-10-25 16:32 UTCEPSS rescoreEPSS 0.9% · 58th percentile
  25. 2026-10-25 13:47 UTCEG score recompute
Show 75 more
  1. 2026-10-25 13:47 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  2. 2026-10-25 13:46 UTCENISA EU KEV listingEUVD-2026-90081 · listed September 30, 2026 · reported by NCSC-NL · Source: ENISA EUVD
  3. 2026-10-25 02:41 UTCEG score recompute
  4. 2026-10-25 02:41 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  5. 2026-10-24 16:31 UTCEPSS rescoreEPSS 0.5% · 45th percentile
  6. 2026-10-24 04:25 UTCEG score recompute
  7. 2026-10-24 04:25 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  8. 2026-10-23 16:31 UTCEPSS rescoreEPSS 0.5% · 45th percentile
  9. 2026-10-23 06:09 UTCEG score recompute
  10. 2026-10-23 06:09 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  11. 2026-10-22 16:33 UTCEPSS rescoreEPSS 0.5% · 45th percentile
  12. 2026-10-22 07:53 UTCEG score recompute
  13. 2026-10-22 07:53 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  14. 2026-10-21 16:31 UTCEPSS rescoreEPSS 0.5% · 45th percentile
  15. 2026-10-21 09:38 UTCEG score recompute
  16. 2026-10-21 09:38 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  17. 2026-10-20 16:31 UTCEPSS rescoreEPSS 0.5% · 44th percentile
  18. 2026-10-20 11:23 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  19. 2026-10-20 00:55 UTCEG score recompute
  20. 2026-10-20 00:55 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  21. 2026-10-19 16:31 UTCEPSS rescoreEPSS 0.5% · 44th percentile
  22. 2026-10-19 02:38 UTCEG score recompute
  23. 2026-10-19 02:38 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  24. 2026-10-18 16:31 UTCEPSS rescoreEPSS 0.5% · 44th percentile
  25. 2026-10-18 04:22 UTCEG score recompute
  26. 2026-10-18 04:22 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  27. 2026-10-17 16:33 UTCEPSS rescoreEPSS 0.5% · 44th percentile
  28. 2026-10-17 06:05 UTCEG score recompute
  29. 2026-10-17 06:05 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  30. 2026-10-16 16:40 UTCEPSS rescoreEPSS 0.5% · 44th percentile
  31. 2026-10-16 07:49 UTCEG score recompute
  32. 2026-10-16 07:49 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  33. 2026-10-15 16:31 UTCEPSS rescoreEPSS 0.5% · 44th percentile
  34. 2026-10-15 09:32 UTCEG score recompute
  35. 2026-10-15 09:32 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  36. 2026-10-14 16:31 UTCEPSS rescoreEPSS 0.5% · 44th percentile
  37. 2026-10-14 11:16 UTCEG score recompute
  38. 2026-10-14 11:16 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  39. 2026-10-13 16:33 UTCEPSS rescoreEPSS 0.5% · 44th percentile
  40. 2026-10-13 13:00 UTCEG score recompute
  41. 2026-10-13 12:59 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  42. 2026-10-12 16:33 UTCEPSS rescoreEPSS 0.5% · 44th percentile
  43. 2026-10-12 14:44 UTCEG score recompute
  44. 2026-10-12 14:44 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  45. 2026-10-12 06:27 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  46. 2026-10-12 02:37 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  47. 2026-10-11 22:53 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  48. 2026-10-11 20:16 UTCEG score recompute
  49. 2026-10-11 19:07 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  50. 2026-10-11 18:28 UTCEG score recompute
  51. 2026-10-11 15:23 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  52. 2026-10-11 15:02 UTCEG score recompute
  53. 2026-10-11 13:47 UTCEPSS rescoreEPSS 0.5% · 44th percentile
  54. 2026-10-11 11:38 UTCEG score recompute
  55. 2026-10-11 11:38 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  56. 2026-10-11 07:53 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  57. 2026-10-11 04:07 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  58. 2026-10-11 00:22 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  59. 2026-10-10 20:35 UTCEG score recompute
  60. 2026-10-10 20:35 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  61. 2026-10-10 19:59 UTCEPSS rescoreEPSS 0.5% · 44th percentile
  62. 2026-10-10 16:48 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  63. 2026-10-10 13:02 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  64. 2026-10-10 09:18 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  65. 2026-10-10 05:33 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  66. 2026-10-10 01:49 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  67. 2026-10-09 22:04 UTCEG score recompute
  68. 2026-10-09 22:04 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  69. 2026-10-09 20:06 UTCEPSS rescoreEPSS 0.5% · 44th percentile
  70. 2026-10-09 18:19 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  71. 2026-10-09 14:33 UTCEG score recompute
  72. 2026-10-09 14:32 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  73. 2026-10-09 14:31 UTCNVD updateCVSS v3 → 7.8 · severity → HIGH
  74. 2026-10-09 11:20 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8
  75. 2026-10-09 07:34 UTCGHSA enrichmentGHSA-hgff-g8g3-4xr8 · GitHub severity CRITICAL · GitHub CVSS 9.8

Frequently asked(6)

What is CVE-2026-102490?
CVE-2026-102490 is a critical-severity vulnerability; its CVE record was published on September 30, 2026. Zammad packages built with packager.io (DEB and RPM) could have allowed a local attacker who already had file system write privileges as the unprivileged zammad service account to escalate to full root privileges on the host. Service processes began running as root and executed files that were…
When was CVE-2026-102490 made public?
CVE-2026-102490 was made public on September 29, 2026: that is the date its CVE record's CNA, Dutch Institute for Vulnerability Disclosure (DIVD), gives for when the vulnerability was made public. The CVE record itself was published on September 30, 2026. EchelonGraph's copy of the record carries a last-modified date of October 9, 2026; the record at its source may have been updated since.
Is CVE-2026-102490 actively exploited?
Yes. CISA added CVE-2026-102490 to the Known Exploited Vulnerabilities catalog on October 2, 2026, affecting Zammad GmbH Zammad. KEV listing indicates confirmed exploitation in the wild; this CVE warrants immediate attention. No fix is confirmed yet. Check the vendor's advisory for a fixed release; until one is applied, restrict network exposure of the affected system or apply the vendor's mitigation. ENISA's EU Known Exploited Vulnerabilities catalogue lists CVE-2026-102490 (added September 30, 2026, reported by NCSC-NL): ENISA records its exploitation in the wild. Source: ENISA EUVD (EU Known Exploited Vulnerabilities catalogue), reproduced with acknowledgement.
What is the CVSS score of CVE-2026-102490?
CVE-2026-102490 has a CVSS v3 base score of 7.8 (NVD). EchelonGraph synthesises NVD + CISA KEV + ENISA's EU KEV (Source: ENISA EUVD) + FIRST EPSS + GHSA into a combined EG score of 9.8 (CRITICAL).
Which products are affected by CVE-2026-102490?
CVE-2026-102490 affects Zammad GmbH Zammad.
How do I remediate CVE-2026-102490?
No fix for CVE-2026-102490 is confirmed yet. Until one is published, restrict network exposure of the affected system or apply the vendor's mitigation — for example, keep it off the internet or limit it to trusted networks — and watch the vendor's advisory for the fix. The CVE record's CNA (Dutch Institute for Vulnerability Disclosure (DIVD)) lists Zammad GmbH Zammad versions 1.5.0 up to but not including 7.2.2 as affected, and Zammad GmbH Zammad versions 7.2.2 and later as unaffected. No release containing a fix is confirmed on record. The vendor advisories EchelonGraph has for CVE-2026-102490 are linked in the Vendor Advisories panel on this page.

Dependency Blast Radius

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