SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
CVE-2024-57726
Score elevated to 9.9 because this CVE is listed on the CISA Known Exploited Vulnerabilities catalog (added 2026-04-24), indicating real-world exploitation has been confirmed by US federal agencies. NVD baseline CVSS 9.9 retained for reference. Confidence: HIGH.
- Actively exploited in the wild (CISA-KEV)
No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.
- CVSS v3
- 9.9
- EG Score
- 9.9(high)
- EG Risk
- 85(Attend)EG Risk 85/100SSVC: Attend
EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).
How it’s computedSeverity99% × 45%Exploitation100% × 40%Automatability0% × 15%Action: Remediate soon — notable exploitation risk. - EPSS PROB
- 9%
- EPSS %ILE
- 95%
- KEV
- ⚠ Exploited
Published
January 15, 2025
Last Modified
April 24, 2026
Advisory Details (5)
Auto-updated Jul 26, 2026Ransomware Spotlight: DragonForce | TrendAI (US)
https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforceStorm-1175 focuses gaze on vulnerable web-facing assets in high-tempo Medusa ransomware operations | Microsoft Security Blog
https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/Known Exploited Vulnerabilities Catalog | CISA
Known Exploited Vulnerabilities Catalog | CISA. Listed in CISA Known Exploited Vulnerabilities catalog.
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726Critical Vulnerabilities in SimpleHelp Remote Support Software | Horizon3.ai
https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/SimpleHelp - Security Vulnerabilities
https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlierWeakness Classification(1)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 38× in last 7d / 214× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
Showing the most recent 100 of 484 total refreshes for this CVE.
- 2026-07-29 14:17 UTCGHSA enrichment
- 2026-07-29 10:04 UTCGHSA enrichment
- 2026-07-29 05:50 UTCGHSA enrichment
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- 2026-07-27 20:02 UTCGHSA enrichment
- 2026-07-27 19:24 UTCCISA KEV update
- 2026-07-27 17:17 UTCCISA KEV update
- 2026-07-27 15:49 UTCEG score recompute
- 2026-07-27 15:48 UTCGHSA enrichment
- 2026-07-27 11:35 UTCGHSA enrichment
- 2026-07-27 07:22 UTCGHSA enrichment
- 2026-07-27 03:10 UTCGHSA enrichment
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- 2026-07-26 18:44 UTCEG score recompute
- 2026-07-26 18:44 UTCGHSA enrichment
- 2026-07-26 14:53 UTCEPSS rescore
- 2026-07-26 14:30 UTCEG score recompute
- 2026-07-26 14:30 UTCGHSA enrichment
- 2026-07-26 10:17 UTCGHSA enrichment
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- 2026-07-26 06:03 UTCGHSA enrichment
- 2026-07-26 01:49 UTCEG score recompute
- 2026-07-26 01:49 UTCGHSA enrichment
- 2026-07-25 14:17 UTCEPSS rescore
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- 2026-07-23 14:17 UTCEPSS rescore
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- 2026-07-23 02:45 UTCEG score recompute
- 2026-07-22 20:33 UTCGHSA enrichment
- 2026-07-22 19:40 UTCCISA KEV update
- 2026-07-22 16:20 UTCEG score recompute
- 2026-07-22 16:20 UTCGHSA enrichment
- 2026-07-22 14:07 UTCEPSS rescore
- 2026-07-22 12:06 UTCGHSA enrichment
- 2026-07-22 07:53 UTCGHSA enrichment
- 2026-07-22 03:40 UTCGHSA enrichment
- 2026-07-21 23:27 UTCGHSA enrichment
- 2026-07-21 17:32 UTCEG score recompute
- 2026-07-21 17:31 UTCGHSA enrichment
- 2026-07-21 15:23 UTCEPSS rescore
- 2026-07-21 14:37 UTCCISA KEV update
- 2026-07-21 13:18 UTCGHSA enrichment
- 2026-07-21 09:06 UTCGHSA enrichment
- 2026-07-21 04:52 UTCGHSA enrichment
- 2026-07-21 00:40 UTCGHSA enrichment
- 2026-07-20 20:27 UTCEG score recompute
- 2026-07-20 20:27 UTCGHSA enrichment
- 2026-07-20 17:07 UTCEPSS rescore
- 2026-07-20 16:13 UTCGHSA enrichment
- 2026-07-20 11:59 UTCGHSA enrichment
- 2026-07-20 07:46 UTCGHSA enrichment
- 2026-07-20 03:33 UTCGHSA enrichment
- 2026-07-19 23:21 UTCGHSA enrichment
- 2026-07-19 19:08 UTCGHSA enrichment
- 2026-07-19 14:55 UTCEG score recompute
- 2026-07-19 14:55 UTCGHSA enrichment
- 2026-07-19 14:30 UTCEPSS rescore
- 2026-07-19 14:30 UTCEPSS rescore
- 2026-07-19 10:42 UTCGHSA enrichment
- 2026-07-19 06:29 UTCEG score recompute
- 2026-07-19 06:29 UTCGHSA enrichment
- 2026-07-19 02:28 UTCEPSS rescore
- 2026-07-19 02:28 UTCEPSS rescore
- 2026-07-19 02:15 UTCGHSA enrichment
- 2026-07-18 22:02 UTCGHSA enrichment
- 2026-07-18 17:49 UTCGHSA enrichment
- 2026-07-18 13:36 UTCEG score recompute
- 2026-07-18 13:36 UTCGHSA enrichment
- 2026-07-18 10:03 UTCEPSS rescore
- 2026-07-18 09:23 UTCGHSA enrichment
- 2026-07-18 05:10 UTCGHSA enrichment
- 2026-07-18 00:57 UTCGHSA enrichment
- 2026-07-17 20:44 UTCGHSA enrichment
- 2026-07-17 16:31 UTCGHSA enrichment
- 2026-07-17 12:18 UTCGHSA enrichment
- 2026-07-17 08:06 UTCEG score recompute
- 2026-07-17 08:05 UTCGHSA enrichment
- 2026-07-17 03:52 UTCGHSA enrichment
- 2026-07-16 23:39 UTCGHSA enrichment
- 2026-07-16 19:26 UTCGHSA enrichment
- 2026-07-16 17:04 UTCCISA KEV update
- 2026-07-16 17:02 UTCEPSS rescore
- 2026-07-16 15:12 UTCGHSA enrichment
- 2026-07-16 10:59 UTCGHSA enrichment
- 2026-07-16 06:45 UTCGHSA enrichment
- 2026-07-16 02:32 UTCGHSA enrichment
- 2026-07-15 22:19 UTCGHSA enrichment
- 2026-07-15 18:06 UTCGHSA enrichment
- 2026-07-15 16:57 UTCEPSS rescore
- 2026-07-15 16:49 UTCCISA KEV update
- 2026-07-15 15:04 UTCCISA KEV update
- 2026-07-15 13:52 UTCGHSA enrichment
- 2026-07-15 09:37 UTCGHSA enrichment
- 2026-07-15 05:24 UTCGHSA enrichment
Related CVEs(same CWE)
Same CWE
10 shownCWE-862
- CVE-2013-3960EG 9.9CRITICAL
- CVE-2015-10143EG 9.8CRITICAL
- CVE-2016-11036EG 9.8CRITICAL
- CVE-2018-11541EG 9.8CRITICAL
- CVE-2011-4183NVD 6.5EG 9.8CRITICAL
- CVE-2018-10251EG 9.8EPSS p90CRITICAL
- CVE-2018-1217EG 9.8EPSS p99CRITICAL
- CVE-2018-0015EG 9.8CRITICAL
- CVE-2017-12582EG 9.8CRITICAL
- CVE-2017-1000056EG 9.8CRITICAL
Frequently asked(6)
What is CVE-2024-57726?
When was CVE-2024-57726 disclosed?
Is CVE-2024-57726 actively exploited?
What is the CVSS score of CVE-2024-57726?
Which products are affected by CVE-2024-57726?
How do I remediate CVE-2024-57726?
Dependency Blast Radius
Explore the affected products and dependency analysis for CVE-2024-57726
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