CVE-2024-28986

What the EG score is made of (scorer v4.0: the three questions the 0–10 score mixes, published apart · methodology)

The EG score (9.8): severity, escalated by confirmed exploitation. This CVE's 9.8 is its impact severity (EG Severity), not escalated.

EG Severity

9.8 CRITICALCVSS-B, impact only: no KEV listing, EPSS or EG-KEV tier raises it.GitHub Security Advisory CVSS

EG Likelihood

85% within 30 daysSource: FIRST EPSS (model v2026.06.15, score date 2026-10-31). FIRST's exploitation probability, not an EchelonGraph model.

Confirmed exploitation

CISA KEV and EG-KEV Tier 1 (exploited in the wild)Reported apart from the likelihood: an observed fact, not a probability.

EG Priority

SSVC Act at medium mission impactAttend at low mission impact; Act at medium or high.CISA BOD 26-04: 3 days & forensic triage if the affected system is publicly exposed; 3 days & forensic triage if it is not.Each input and its source, and whom BOD 26-04 binds: the SSVC and BOD 26-04 blocks below.

SSVC (CISA's decision table, applied by EchelonGraph)Attend at low mission impact; Act at medium or high.

All SolarWinds Web Help Desk customers are advised to upgrade to the latest version of the SolarWinds Web Help Desk 12.8.3 HF 1 (from the CVE record's solution, SolarWinds). Apply it sooner than your standard update timelines at low mission impact and as soon as possible at medium or high.

Exploitation active (CISA Vulnrichment) · Automatable yes (CISA Vulnrichment) · Technical impact total (CISA Vulnrichment). All three are CISA's SSVC values (Vulnrichment). EchelonGraph applied CISA's decision table to them; CISA publishes SSVC inputs and the table, not a decision for each CVE. Mission impact is CISA's Mission & Well-being decision point, and only you can judge it. CISA's table makes it high when Mission Prevalence is Essential — the vulnerable component "directly provides capabilities that constitute at least one MEF for at least one entity" (MEF: mission essential function) — or when Public Well-Being Impact is Irreversible: "multiple fatalities are likely", the cyber-physical system "is likely lost or destroyed", "extreme or serious externalities" are imposed on other parties, or social systems such as elections or the financial grid "are destabilized and potentially collapse". CISA's decision table

BOD 26-04 (CISA's remediation timeline, Table 1)3 days & forensic triage if the affected system is publicly exposed; 3 days & forensic triage if it is not.

The score's inputs: In CISA KEV yes (CISA's KEV catalog) · Automatable yes (CISA Vulnrichment) · Technical impact total (CISA Vulnrichment). Whether your system is publicly exposed is yours to answer. BOD 26-04 binds US Federal Civilian Executive Branch agencies; for anyone else it is CISA's published timeline, a reference rather than an obligation. The directive · how EchelonGraph applies it

CISA required action“Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.”

Quoted verbatim from CISA's Known Exploited Vulnerabilities catalog. CISA directs it at US federal civilian executive branch agencies under Binding Operational Directive (BOD) 26-04, which replaced BOD 22-01 on 10 June 2026; it is not EchelonGraph's advice. CISA's notes: https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28986 · https://nvd.nist.gov/vuln/detail/CVE-2024-28986