Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication.
CVE-2021-37415
Score elevated to 9.8 because this CVE is listed on the CISA Known Exploited Vulnerabilities catalog (added 2021-12-01), indicating real-world exploitation has been confirmed by US federal agencies. NVD baseline CVSS 9.8 retained for reference. Confidence: HIGH.
- Actively exploited in the wild (CISA-KEV)
No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.
- CVSS v3
- 9.8
- EG Score
- 9.8(high)
- EG Risk
- 99(Act)EG Risk 99/100SSVC: Act
EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).
How it’s computedSeverity98% × 45%Exploitation100% × 40%Automatability100% × 15%Action: Fix now — active exploitation, automatable, high impact. - EPSS
- 100.0%
- KEV
- ⚠ Exploited
Published
September 1, 2021
Last Modified
October 31, 2025
Advisory Details (3)
Auto-updated Jun 1, 2026Known Exploited Vulnerabilities Catalog | CISA
Known Exploited Vulnerabilities Catalog | CISA. Listed in CISA Known Exploited Vulnerabilities catalog.
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-37415ServiceDesk Plus On-Premises release notes: ReadMe & updates
https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302Weakness Classification(2)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 35× in last 7d / 199× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
Showing the most recent 100 of 382 total refreshes for this CVE.
- 2026-07-23 02:03 UTCEG score recompute
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Publicly available exploits
(1 reference)Working exploit code is in the public domain. Defenders should treat patch urgency accordingly — public PoCs typically lead to mass-exploitation within 24-72 hours.
- Nucleihttp/cves/2021/CVE-2021-37415.yamlFirst seen Jan 1, 2021
Zoho ManageEngine ServiceDesk Plus - Authentication Bypass
Open source ↗
Related CVEs(same CWE)
Frequently asked(6)
What is CVE-2021-37415?
When was CVE-2021-37415 disclosed?
Is CVE-2021-37415 actively exploited?
What is the CVSS score of CVE-2021-37415?
Which products are affected by CVE-2021-37415?
How do I remediate CVE-2021-37415?
Dependency Blast Radius
Explore the affected products and dependency analysis for CVE-2021-37415
Is Your Infrastructure Affected by CVE-2021-37415?
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