CVE-2019-8394

CRITICALNVD 6.59.0
EchelonGraph scoreHIGH confidence

“▲” beside the score: it is higher than NVD's CVSS score.

Score elevated to 9.0 because this CVE is listed on the CISA Known Exploited Vulnerabilities catalog (added 2021-11-03), indicating real-world exploitation has been confirmed by US federal agencies. NVD baseline CVSS 6.5 retained for reference. The 9.0 is the floor for confirmed exploitation, not an impact rating: this CVE's impact severity (EG Severity) is CVSS 6.5 MEDIUM under GitHub Security Advisory CVSS. Confidence: HIGH.

Triggered by: CISA KEV (actively exploited)
Sources: CISA Known Exploited Vulnerabilities catalog, EPSS, GitHub Security Advisory, NVD CVSS v3
Trending — 3 sources updated this weekExploited in the wild

Also known asEUVD-2019-17784 (ENISA EUVD) · GHSA-grv7-685f-m26h (GitHub Security Advisories)Source: ENISA EUVD

9.0EG
EchelonGraph verdictMitigate nowTreat as an emergency — this is being exploited.
  • Actively exploited in the wild (CISA-KEV) — the reason this is sooner than the SSVC decision on this page at every mission impact level
CISA-KEV: ExploitedEPSS PROB: 63%CVSS: 6.5Exploit: Metasploit · other public PoCExposed services: Not assessed

No fix has been recorded since the CVE record was published in 2019 — use a compensating control (WAF / firewall / segmentation) and check the vendor's advisory.

The CVE record's description, written by its CNA (MITRE Corporation), states the affected versions: "Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization." No release containing a fix is confirmed on record.

Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization.

CVSS v3
6.5
EG Score
9.0CRITICALhigh confidence
EG Risk
69
EG Risk 69/100

EG Risk is EchelonGraph's 0–100 priority score. It fuses impact severity (EG Severity, the CVSS base score, never the KEV-floored or EPSS-lifted EG Score) with real-world exploitation and automatability, under weights EchelonGraph set by hand, so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner.

How it’s computed (value × EchelonGraph’s weight)
Severity65% × 45%
Impact severity (EG Severity): CVSS 6.5 of 10. Never the KEV-floored or EPSS-lifted EG Score.
Exploitation100% × 40%
Fixed at 100% for a CISA KEV listing: EchelonGraph's rule.
Automatability0% × 15%
CISA's SSVC Automatable value: no (Vulnrichment).
SSVC (CISA's decision table, applied by EchelonGraph): Track at low or medium mission impact; Attend at high (mission-essential systems).
Exploitation active (CISA Vulnrichment) · Automatable no (CISA Vulnrichment) · Technical impact partial (CISA Vulnrichment). All three are CISA's SSVC values (Vulnrichment). EchelonGraph applied CISA's decision table to them; CISA publishes SSVC inputs and the table, not a decision for each CVE.
Action: No fix has been recorded since the CVE record was published in 2019. Check the vendor's advisory for a fixed release; until one is applied, restrict network exposure of the affected system or apply the vendor's mitigation on your normal schedule at low or medium mission impact and sooner than that at high.
EPSS PROB
63%
EPSS %ILE
99th
KEV
⚠ Exploited

What the EG score is made of (scorer v4.0: the three questions the 0–10 score mixes, published apart · methodology)

The EG score (9.0): severity, escalated by confirmed exploitation. This CVE's 9.0 is the CISA KEV floor for confirmed exploitation, not an impact rating: its impact severity (EG Severity) is CVSS 6.5 MEDIUM.

EG Severity
6.5 MEDIUMCVSS-B, impact only: no KEV listing, EPSS or EG-KEV tier raises it.GitHub Security Advisory CVSS
EG Likelihood
63% within 30 daysSource: FIRST EPSS (model v2026.06.15, score date 2026-11-01). FIRST's exploitation probability, not an EchelonGraph model.
Confirmed exploitation
CISA KEV and EG-KEV Tier 1 (exploited in the wild)Reported apart from the likelihood: an observed fact, not a probability.
EG Priority
SSVC Track at medium mission impactTrack at low or medium mission impact; Attend at high (mission-essential systems).CISA BOD 26-04: 14 days if the affected system is publicly exposed; 14 days if it is not.No released fix is confirmed on this page, but CISA's timeline does not wait for a fix's release: this CVE is in CISA's KEV catalog, and CISA's required action for it, quoted below, applies whether or not a fix is released.Each input and its source, and whom BOD 26-04 binds: the SSVC and BOD 26-04 blocks below.

SSVC (CISA's decision table, applied by EchelonGraph)Track at low or medium mission impact; Attend at high (mission-essential systems).

No fix has been recorded since the CVE record was published in 2019. Check the vendor's advisory for a fixed release; until one is applied, restrict network exposure of the affected system or apply the vendor's mitigation on your normal schedule at low or medium mission impact and sooner than that at high.

Exploitation active (CISA Vulnrichment) · Automatable no (CISA Vulnrichment) · Technical impact partial (CISA Vulnrichment). All three are CISA's SSVC values (Vulnrichment). EchelonGraph applied CISA's decision table to them; CISA publishes SSVC inputs and the table, not a decision for each CVE. Mission impact is CISA's Mission & Well-being decision point, and only you can judge it. CISA's table makes it high when Mission Prevalence is Essential — the vulnerable component "directly provides capabilities that constitute at least one MEF for at least one entity" (MEF: mission essential function) — or when Public Well-Being Impact is Irreversible: "multiple fatalities are likely", the cyber-physical system "is likely lost or destroyed", "extreme or serious externalities" are imposed on other parties, or social systems such as elections or the financial grid "are destabilized and potentially collapse". CISA's decision table

BOD 26-04 (CISA's remediation timeline, Table 1)14 days if the affected system is publicly exposed; 14 days if it is not.

No released fix is confirmed on this page, but CISA's timeline does not wait for a fix's release: this CVE is in CISA's KEV catalog, and CISA's required action for it, quoted below, applies whether or not a fix is released.

The score's inputs: In CISA KEV yes (CISA's KEV catalog) · Automatable no (CISA Vulnrichment) · Technical impact partial (CISA Vulnrichment). Whether your system is publicly exposed is yours to answer. BOD 26-04 binds US Federal Civilian Executive Branch agencies; for anyone else it is CISA's published timeline, a reference rather than an obligation. The directive · how EchelonGraph applies it

CISA required action“Apply updates per vendor instructions.”

Quoted verbatim from CISA's Known Exploited Vulnerabilities catalog. CISA directs it at US federal civilian executive branch agencies under Binding Operational Directive (BOD) 26-04, which replaced BOD 22-01 on 10 June 2026; it is not EchelonGraph's advice. CISA's notes: https://nvd.nist.gov/vuln/detail/CVE-2019-8394

Published

February 17, 2019

Last Modified

November 7, 2025

Advisory Details (4)

Auto-updated Oct 27, 2026
⚠️ Actively exploited (CISA KEV, CISA Vulnrichment). No fix on record since 2019. Sources: cisa.
CISA🔴 Active Exploitation

Known Exploited Vulnerabilities Catalog | CISA

Known Exploited Vulnerabilities Catalog | CISA. Listed in CISA Known Exploited Vulnerabilities catalog.

https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2019-8394
Web page

ServiceDesk Plus On-Premises release notes: ReadMe & updates

https://www.manageengine.com/products/service-desk/readme.html
Web page

Zoho ManageEngine ServiceDesk Plus (SDP) < 10.0 build 10012 - Arbitrary File Upload - JSP webapps Exploit

https://www.exploit-db.com/exploits/46413/
Web page

PSIRT.COM — Product Security Incident Response Team

http://www.securityfocus.com/bid/107129

Weakness Classification(1)

MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.

Data Freshness Timeline

(refreshed 17× in last 7d / 117× in last 30d)

Each row is a time one of our pipelines fetched, updated or re-scored this CVE. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. An arrow marks a change the record states ("CVSS v3 → 9.1"); EPSS and GHSA rows show the values recorded at that time, not what changed (EPSS values are rounded; hover one for the exact figures). Most recent first.

Showing the most recent 100 of 1,051 refreshes on record for this CVE.

A repeat, a row identical to one the same pipeline wrote less than 10 seconds earlier, is not a separate refresh and is not counted. None are among the latest 100 rows. The 951 oldest rows on record are not shown and were not checked, so the counts can still include repeats.

  1. 2026-11-02 04:18 UTCEG score recompute
  2. 2026-11-02 04:18 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub severity MODERATE · GitHub CVSS 6.5
  3. 2026-11-01 01:53 UTCEG score recompute
  4. 2026-11-01 01:53 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  5. 2026-10-31 16:28 UTCEPSS rescoreEPSS 63% · 99th percentile
  6. 2026-10-30 23:31 UTCEG score recompute
  7. 2026-10-30 23:31 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  8. 2026-10-30 16:29 UTCEPSS rescoreEPSS 63% · 99th percentile
  9. 2026-10-29 21:10 UTCEG score recompute
  10. 2026-10-29 21:10 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  11. 2026-10-29 16:28 UTCEPSS rescoreEPSS 63% · 99th percentile
  12. 2026-10-28 18:49 UTCEG score recompute
  13. 2026-10-28 18:49 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  14. 2026-10-28 16:27 UTCEPSS rescoreEPSS 63% · 99th percentile
  15. 2026-10-27 16:27 UTCEPSS rescoreEPSS 63% · 99th percentile
  16. 2026-10-27 16:27 UTCEG score recompute
  17. 2026-10-27 16:26 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  18. 2026-10-26 14:03 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  19. 2026-10-25 18:56 UTCEG score recompute
  20. 2026-10-25 16:27 UTCEPSS rescoreEPSS 63% · 99th percentile
  21. 2026-10-25 11:37 UTCEG score recompute
  22. 2026-10-25 11:37 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  23. 2026-10-24 16:28 UTCEPSS rescoreEPSS 63% · 99th percentile
  24. 2026-10-24 09:14 UTCEG score recompute
  25. 2026-10-24 09:14 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
Show 75 more
  1. 2026-10-23 16:27 UTCEPSS rescoreEPSS 63% · 99th percentile
  2. 2026-10-23 06:51 UTCEG score recompute
  3. 2026-10-23 06:51 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  4. 2026-10-22 04:29 UTCEG score recompute
  5. 2026-10-22 04:29 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  6. 2026-10-21 16:27 UTCEPSS rescoreEPSS 63% · 99th percentile
  7. 2026-10-21 02:07 UTCEG score recompute
  8. 2026-10-21 02:07 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  9. 2026-10-20 16:28 UTCEPSS rescoreEPSS 63% · 99th percentile
  10. 2026-10-19 23:43 UTCEG score recompute
  11. 2026-10-19 23:43 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  12. 2026-10-19 16:27 UTCEPSS rescoreEPSS 63% · 99th percentile
  13. 2026-10-18 21:21 UTCEG score recompute
  14. 2026-10-18 21:21 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  15. 2026-10-18 16:27 UTCEPSS rescoreEPSS 63% · 99th percentile
  16. 2026-10-18 09:41 UTCEG score recompute
  17. 2026-10-17 19:00 UTCEG score recompute
  18. 2026-10-17 19:00 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  19. 2026-10-16 16:38 UTCEG score recompute
  20. 2026-10-16 16:38 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  21. 2026-10-16 16:32 UTCEPSS rescoreEPSS 63% · 99th percentile
  22. 2026-10-15 14:17 UTCEG score recompute
  23. 2026-10-15 14:16 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  24. 2026-10-14 16:28 UTCEPSS rescoreEPSS 63% · 99th percentile
  25. 2026-10-14 11:53 UTCEG score recompute
  26. 2026-10-14 11:53 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  27. 2026-10-13 16:28 UTCEPSS rescoreEPSS 63% · 99th percentile
  28. 2026-10-13 09:29 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  29. 2026-10-12 19:51 UTCEG score recompute
  30. 2026-10-12 07:06 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  31. 2026-10-12 03:02 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  32. 2026-10-11 22:56 UTCEG score recompute
  33. 2026-10-11 22:56 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  34. 2026-10-11 18:51 UTCEG score recompute
  35. 2026-10-11 18:51 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  36. 2026-10-11 14:48 UTCEG score recompute
  37. 2026-10-11 14:48 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  38. 2026-10-11 13:42 UTCEPSS rescoreEPSS 63% · 99th percentile
  39. 2026-10-11 10:44 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  40. 2026-10-11 06:39 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  41. 2026-10-11 02:35 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  42. 2026-10-10 22:32 UTCEG score recompute
  43. 2026-10-10 22:32 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  44. 2026-10-10 19:56 UTCEPSS rescoreEPSS 63% · 99th percentile
  45. 2026-10-10 18:28 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  46. 2026-10-10 14:25 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  47. 2026-10-10 10:22 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  48. 2026-10-10 06:17 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  49. 2026-10-10 02:14 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  50. 2026-10-09 22:10 UTCEG score recompute
  51. 2026-10-09 22:10 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  52. 2026-10-09 20:03 UTCEPSS rescoreEPSS 63% · 99th percentile
  53. 2026-10-09 18:08 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  54. 2026-10-09 14:02 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  55. 2026-10-09 09:59 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  56. 2026-10-09 05:55 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  57. 2026-10-09 01:51 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  58. 2026-10-08 21:48 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  59. 2026-10-08 17:45 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  60. 2026-10-08 13:35 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  61. 2026-10-08 09:28 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  62. 2026-10-08 05:24 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  63. 2026-10-08 01:21 UTCEG score recompute
  64. 2026-10-08 01:21 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  65. 2026-10-07 23:43 UTCEPSS rescoreEPSS 63% · 99th percentile
  66. 2026-10-07 21:18 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  67. 2026-10-07 17:14 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  68. 2026-10-07 13:06 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  69. 2026-10-07 09:03 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  70. 2026-10-07 05:00 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  71. 2026-10-07 00:57 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  72. 2026-10-06 20:54 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  73. 2026-10-06 16:48 UTCEG score recompute
  74. 2026-10-06 16:48 UTCGHSA enrichmentGHSA-grv7-685f-m26h · GitHub CVSS 6.5
  75. 2026-10-06 15:13 UTCEPSS rescoreEPSS 63% · 99th percentile

Publicly available exploits

(2 references)

Public exploit code is referenced for this CVE (1 Metasploit module, 1 Exploit-DB entry). No fix has been recorded since the CVE record was published in 2019. If the vendor still supports the product, apply the fixed version it names; if it no longer does, isolate the affected system.

  • Metasploitexploit/multi/http/manageengine_sd_uploader✓ verified
    Published Oct 7, 2015

    ManageEngine ServiceDesk Plus Arbitrary File Upload

    Open source ↗
  • Exploit-DBEDB-46413
    Published Feb 18, 2019

    Zoho ManageEngine ServiceDesk Plus (SDP) < 10.0 build 10012 - Arbitrary File Upload

    Open source ↗

Frequently asked(6)

What is CVE-2019-8394?
CVE-2019-8394 is a critical-severity vulnerability; its CVE record was published on February 17, 2019. Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization.
When was CVE-2019-8394 made public?
CVE-2019-8394 was made public on February 16, 2019: that is the date its CVE record's CNA, MITRE Corporation, gives for when the vulnerability was made public. The CVE record itself was published on February 17, 2019. EchelonGraph's copy of the record carries a last-modified date of November 7, 2025; the record at its source may have been updated since.
Is CVE-2019-8394 actively exploited?
Yes. CISA added CVE-2019-8394 to the Known Exploited Vulnerabilities catalog on November 3, 2021, affecting Zoho ManageEngine. KEV listing indicates confirmed exploitation in the wild; this CVE warrants immediate attention. No fix has been recorded since the CVE record was published in 2019. Check the vendor's advisory for a fixed release; until one is applied, restrict network exposure of the affected system or apply the vendor's mitigation.
What is the CVSS score of CVE-2019-8394?
CVE-2019-8394 has a CVSS v3 base score of 6.5 (NVD). EchelonGraph synthesises NVD + CISA KEV + FIRST EPSS + GHSA into a combined EG score of 9.0 (CRITICAL).
Which products are affected by CVE-2019-8394?
CVE-2019-8394 affects Zoho ManageEngine.
How do I remediate CVE-2019-8394?
No fix for CVE-2019-8394 has been recorded since its CVE record was published in 2019. Restrict network exposure of the affected system or apply the vendor's mitigation — for example, keep it off the internet or limit it to trusted networks — and check the vendor's advisory for a fix. The CVE record's description, written by its CNA (MITRE Corporation), states the affected versions: "Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization." No release containing a fix is confirmed on record.

Dependency Blast Radius

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