An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.
CVE-2019-14748
Score 5.4 from GitHub Security Advisory published 2022-05-24. NVD baseline CVSS 5.4; sources differ by 0.0.
- Lower severity and no public exploit yet
No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.
- CVSS v3
- 5.4
- EG Score
- 5.4(medium)
- EG Risk
- 55(Track)EG Risk 55/100SSVC: Track
EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).
How it’s computedSeverity54% × 45%Exploitation65% × 40%Automatability30% × 15%Action: Routine — remediate on your standard cadence. - EPSS
- 84.6%
- KEV
- Not listed
Published
August 7, 2019
Last Modified
July 10, 2026
Advisory Details (4)
Auto-updated Jul 10, 2026osTicket 1.12 - Persistent Cross-Site Scripting via File Upload - PHP webapps Exploit
https://www.exploit-db.com/exploits/47224v1.12.1
Patch available: osTicket/osTicket v1.12.1
https://github.com/osTicket/osTicket/releases/tag/v1.12.1v1.10.7
Patch available: osTicket/osTicket v1.10.7
https://github.com/osTicket/osTicket/releases/tag/v1.10.7commit 33ed106b1602 (osTicket/osTicket)
Patch available: osTicket/osTicket v1.15.4 (contains commit 33ed106b1602)
https://github.com/osTicket/osTicket/commit/33ed106b1602f559a660a69f931a9d873685d1baVendor Advisories for CVE-2019-14748(1)
These vendors published their own advisory mentioning this CVE — often with vendor-specific remediation steps + affected product lists not in NVD.
Weakness Classification(2)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 13× in last 7d / 45× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
- 2026-07-23 14:15 UTCEPSS rescore
- 2026-07-23 01:40 UTCEG score recompute
- 2026-07-22 22:20 UTCEG score recompute
- 2026-07-22 14:05 UTCEPSS rescore
- 2026-07-21 15:22 UTCEPSS rescore
- 2026-07-21 15:22 UTCEPSS rescore
- 2026-07-20 17:04 UTCEPSS rescore
- 2026-07-20 10:04 UTCOSV refresh
- 2026-07-19 14:28 UTCEPSS rescore
- 2026-07-19 14:28 UTCEPSS rescore
- 2026-07-19 02:26 UTCEPSS rescore
- 2026-07-19 02:26 UTCEPSS rescore
- 2026-07-18 10:01 UTCEPSS rescore
- 2026-07-16 16:59 UTCEPSS rescore
- 2026-07-16 16:59 UTCEPSS rescore
- 2026-07-15 16:55 UTCEPSS rescore
- 2026-07-13 22:27 UTCEPSS rescore
- 2026-07-13 06:10 UTCEPSS rescore
- 2026-07-13 06:10 UTCEPSS rescore
- 2026-07-12 05:43 UTCEPSS rescore
- 2026-07-11 08:24 UTCEPSS rescore
- 2026-07-09 19:06 UTCEPSS rescore
- 2026-07-08 15:11 UTCEPSS rescore
- 2026-07-07 13:42 UTCEPSS rescore
- 2026-07-06 16:25 UTCEPSS rescore
Show 69 moreShow fewer
- 2026-07-06 02:20 UTCEPSS rescore
- 2026-07-05 02:27 UTCEPSS rescore
- 2026-07-04 06:28 UTCEPSS rescore
- 2026-07-04 06:28 UTCEPSS rescore
- 2026-07-03 05:35 UTCOSV refresh
- 2026-07-02 16:56 UTCEPSS rescore
- 2026-07-01 15:03 UTCEPSS rescore
- 2026-07-01 15:03 UTCEPSS rescore
- 2026-06-30 23:20 UTCEPSS rescore
- 2026-06-30 23:20 UTCEPSS rescore
- 2026-06-29 14:03 UTCEPSS rescore
- 2026-06-28 14:04 UTCEPSS rescore
- 2026-06-28 04:54 UTCEPSS rescore
- 2026-06-28 04:53 UTCEPSS rescore
- 2026-06-27 03:06 UTCEPSS rescore
- 2026-06-27 03:06 UTCEPSS rescore
- 2026-06-25 13:47 UTCEPSS rescore
- 2026-06-25 13:47 UTCEPSS rescore
- 2026-06-24 14:03 UTCEPSS rescore
- 2026-06-24 14:02 UTCEPSS rescore
- 2026-06-22 14:23 UTCEPSS rescore
- 2026-06-22 14:23 UTCEPSS rescore
- 2026-06-21 14:54 UTCEPSS rescore
- 2026-06-21 14:54 UTCEPSS rescore
- 2026-06-21 01:57 UTCEPSS rescore
- 2026-06-21 01:57 UTCEPSS rescore
- 2026-06-19 19:23 UTCEPSS rescore
- 2026-06-19 19:23 UTCEPSS rescore
- 2026-06-18 17:50 UTCEPSS rescore
- 2026-06-17 17:50 UTCEPSS rescore
- 2026-06-16 17:50 UTCEPSS rescore
- 2026-06-15 17:45 UTCEPSS rescore
- 2026-06-14 23:15 UTCEPSS rescore
- 2026-06-14 23:15 UTCEPSS rescore
- 2026-06-14 21:13 UTCOSV refresh
- 2026-06-13 22:58 UTCEPSS rescore
- 2026-06-12 23:09 UTCEPSS rescore
- 2026-06-11 13:58 UTCEPSS rescore
- 2026-06-11 13:58 UTCEPSS rescore
- 2026-06-10 22:16 UTCEPSS rescore
- 2026-06-10 13:19 UTCEPSS rescore
- 2026-06-08 14:15 UTCEPSS rescore
- 2026-06-08 14:14 UTCEPSS rescore
- 2026-06-07 15:23 UTCEPSS rescore
- 2026-06-07 15:22 UTCEPSS rescore
- 2026-06-06 13:45 UTCEPSS rescore
- 2026-06-06 13:45 UTCEPSS rescore
- 2026-06-05 22:45 UTCEPSS rescore
- 2026-06-05 22:45 UTCEPSS rescore
- 2026-06-05 06:08 UTCEPSS rescore
- 2026-06-05 06:08 UTCEPSS rescore
- 2026-06-04 13:10 UTCEPSS rescore
- 2026-06-04 13:10 UTCEPSS rescore
- 2026-06-02 20:11 UTCEPSS rescore
- 2026-06-01 13:50 UTCEPSS rescore
- 2026-06-01 13:50 UTCEPSS rescore
- 2026-05-31 22:29 UTCEPSS rescore
- 2026-05-31 22:29 UTCEPSS rescore
- 2026-05-31 00:14 UTCEPSS rescore
- 2026-05-31 00:14 UTCEPSS rescore
- 2026-05-29 13:42 UTCEPSS rescore
- 2026-05-28 13:43 UTCEPSS rescore
- 2026-05-27 16:13 UTCEG score recompute
- 2026-05-27 16:13 UTCGHSA enrichment
- 2026-05-27 13:38 UTCEPSS rescore
- 2026-05-26 13:42 UTCEPSS rescore
- 2026-05-26 13:42 UTCEPSS rescore
- 2026-05-26 07:17 UTCEPSS rescore
- 2026-05-26 07:17 UTCEPSS rescore
Publicly available exploits
(1 reference)Working exploit code is in the public domain (1 Exploit-DB entry). Defenders should treat patch urgency accordingly — public PoCs typically lead to mass-exploitation within 24-72 hours.
- Exploit-DBEDB-47224✓ verifiedFirst seen Aug 12, 2019
osTicket 1.12 - Persistent Cross-Site Scripting via File Upload
Open source ↗
Related CVEs(same CWE)
Frequently asked(5)
What is CVE-2019-14748?
When was CVE-2019-14748 disclosed?
Is CVE-2019-14748 actively exploited?
What is the CVSS score of CVE-2019-14748?
How do I remediate CVE-2019-14748?
Dependency Blast Radius
Explore the affected products and dependency analysis for CVE-2019-14748
Is Your Infrastructure Affected by CVE-2019-14748?
EchelonGraph automatically scans your cloud infrastructure and maps CVE exposure using blast radius analysis.