Multiple directory traversal vulnerabilities in SysAid Help Desk before 15.2 allow remote attackers to (1) read arbitrary files via a .. (dot dot) in the fileName parameter to getGfiUpgradeFile or (2) cause a denial of service (CPU and memory consumption) via a .. (dot dot) in the fileName parameter to calculateRdsFileChecksum.
CVE-2015-2996
This CVE was only ever scored under CVSS v2.0. NVD CVSS v2.0 base 8.5 — v2 rates that HIGH (v2 bands: LOW 0.0–3.9 / MEDIUM 4.0–6.9 / HIGH 7.0–10.0; v2 has no CRITICAL band). Vector AV:N/AC:L/Au:N/C:P/I:N/A:C. CVSS v2 is an older, coarser metric than v3.1/v4.0 (no Scope, no User Interaction, no Attack Requirements), so it is not directly comparable to a v3 or v4 score. NVD has never re-scored this record under v3. EPSS predicts 86.6% exploitation probability in the next 30 days, which is reflected in EG Risk but does not lift the v2 base. Confidence: LOW.
- High exploitation likelihood — EPSS 87%
- Public exploit code is available (Metasploit, epss top5pct, epss high, public exploit)
No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.
- CVSS v2.0 (legacy)
- 8.5HIGHNVD never assigned a CVSS v3 rating to this CVE
- EG Score
- 8.5(low)
- EG Risk
- 77(Track)EG Risk 77/100SSVC: Track
EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).
How it’s computedSeverity85% × 45%Exploitation87% × 40%Automatability30% × 15%Action: Routine — remediate on your standard cadence. - EPSS PROB
- 87%
- EPSS %ILE
- 100%
- KEV
- Not listed
Published
June 8, 2015
Last Modified
May 6, 2026
References (10)
- cve@mitrehttp://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html
- cve@mitrehttp://seclists.org/fulldisclosure/2015/Jun/8
- cve@mitrehttp://www.securityfocus.com/archive/1/535679/100/0/threaded
- cve@mitrehttp://www.securityfocus.com/bid/75038
- cve@mitrehttps://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk
- af854a3a-2127-422b-91ae-364da2661108http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html
- af854a3a-2127-422b-91ae-364da2661108http://seclists.org/fulldisclosure/2015/Jun/8
- af854a3a-2127-422b-91ae-364da2661108http://www.securityfocus.com/archive/1/535679/100/0/threaded
- af854a3a-2127-422b-91ae-364da2661108http://www.securityfocus.com/bid/75038
- af854a3a-2127-422b-91ae-364da2661108https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk
Weakness Classification(1)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 0× in last 7d / 0× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
- 2026-07-26 13:53 UTCEG score recompute▲ 8.50
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Publicly available exploits
(4 references)Working exploit code is in the public domain (2 Metasploit modules) (1 Exploit-DB entry). Defenders should treat patch urgency accordingly — public PoCs typically lead to mass-exploitation within 24-72 hours.
- Exploit-DBEDB-43885First seen Jun 10, 2015
SysAid Help Desk 14.4 - Multiple Vulnerabilities
Open source ↗ - Metasploitauxiliary/admin/http/sysaid_sql_creds✓ verifiedFirst seen Jun 3, 2015
SysAid Help Desk Database Credentials Disclosure
Open source ↗ - Metasploitauxiliary/admin/http/sysaid_file_download✓ verifiedFirst seen Jun 3, 2015
SysAid Help Desk Arbitrary File Download
Open source ↗ - Nucleihttp/cves/2015/CVE-2015-2996.yamlFirst seen Jan 1, 2015
SysAid Help Desk <15.2 - Local File Inclusion
Open source ↗
Related CVEs(same CWE)
Frequently asked(4)
What is CVE-2015-2996?
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How do I remediate CVE-2015-2996?
Dependency Blast Radius
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